Hong Kong Airlines has consistently placed safety at the top of its priorities, and it is proud to be recognised by the Airport Authority of Hong Kong (AAHK) for its ongoing efforts to implement the highest safety standards in its operations for the fifth year running. In May, the airline received one corporate and seven individual accolades at the 2018/19 Airport Safety Recognition Scheme awards presentation ceremony held at Hong Kong International Airport.

Hong Kong Airlines wins HKIA safety awards JS

For the individual awards under the  Accident Prevention Measures category – which include cabin crew work safety, service unit handling and more – Hong Kong Airlines has continued to review its operations and make adjustments to elevate safety in the workplace. Having a holistic view of safety means getting timely on-the-ground feedback and constantly fine-tuning operations – and so the airline has worked closely with cabin crew members to introduce a new technique for the handling of dining carts in order to minimise the chances of workplace injuries.

Recognising the challenges of travelling with family members who may need a little more care and attention, Hong Kong Airlines has gone the extra mile by setting up Family Zone for travellers who require extra assistance, including pregnant passengers, the elderly, parents with young children and customers with special needs. Designated Care Ambassadors are on hand, too, to assist passengers with strollers, wheelchairs or other large items through the check-in process.

Having an effective safety programme means not overlooking the details and for this, the Hong Kong Airlines Corporate Safety team was given kudos for their efforts, including the ongoing evaluation of handling procedures for service equipment in the cabin, and for arranging timely training for check-in staff on the carriage of dangerous goods such as fireworks products.

Hong Kong Airlines also requires that its service providers adhere to its exacting safety standards – the reason it regularly monitors and manages ramp activities to ensure that equipment and vehicles keep a safe distance to avoid damage to the aircraft.

Last but not least, Hong Kong Airlines was acknowledged for initiating a Driving Safety task force, which is in charge of enhancing equipment, monitoring the driving behaviours of ramp drivers in HKIA and advising the required actions for improvement.